Not resolved

I have been trying to contact one of the guys who is handling my package and the guy is not available for 3 days now. He even does not check his emails, and since the mailbox is full I cannot drop his email.

moreover, the customer care is hopeless and useless, once the case is transferred to someone they cannot do anything unless that same person responds to you. My package was supposed to come from USA to KSA and now some how it landed in Russia. What *** mess these people make.

Worst company ever. third package this year they missed placed.

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