DHL delivered an overnight package to the wrong location. They are still calling me to tell me that it has been delivered. We found it across town in Atlanta. We started calling at 4:00 in the afternoon looking for it.
Clearly stating the signature on the package did not correspond with anyone who worked at the location that should have recieved the package. Today at 9:00 am they called to say the same person signed for it....
Finally the local office called the driver and he/she remember where they dropped it off - wrong location - different address than on the label. Were they willing to go get the package and rectify the situation?
NO - Terrible customer service - the right hand doesn't know what the left is doing. If you have anything coming in from Hong Kong make sure they use fed-ex and not DHL.