4.5K views
35 comments

I had a package sent from an eBay seller on the 01/06/2015 today is 01/14/2015 this is BS . I have received 2 packages from Phoenix by USPS to Clarksville TN.

and it only took 2 days . This is not what they advertise and I am ready to delete my eBay account because they use this poor excuse for a delivery service . Did I mention that the package is in Memphis TN ? I could have walked there and back in the time it has taken them to delivery this package .

Mind you I emailed them and the reply was some what like I committed a crime .

Great costumer service (NOT) So I wish everyone would join me in getting eBay to stop using this complete flop of a delivery service .

Reason of review: Problem with delivery.

DHL Cons: Their slow shipping.

Location: Clarksville, Tennessee

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

They're the worst

Guest

Same situation on 2 occasions now. We work overseas.

We could have shipped by ocean and would have received it earlier than DHL.

You figure you pay the price for air to have your products arrive faster but that's not the case. Really disappointing.

Guest

Agree

Ayane Jmt

I have had the misfortune of buying something that was shipped DHL. It takes FOREVER.

I got a notification 4 days ago that my order from a clothing store shipped. They used DHL and it's still sitting in LaLa Land without a shipping label even being created yet.

This same store has been using USPS with no problems. Why they would choose this snail mail company is beyond me.

Guest
reply icon Replying to comment of Ayane Jmt

I agree. DHL is the worst.

They must be cheap postage because why else would anybody use them. I currently have 2 items sitting in DHL waiting to give to USPS, one for 5 days the other for 2 days.

I mean, how hard is it to put a package in the mail? If I knew a company used DHL, they'd never get my business.

Guest

dhl is so slow.

Shauna T Jzq

Dhl has had my package for a week and 3 days now. No idea when they will give it to USPS. This is RIDICULOUS!!!!

Guest

Ordered a product (and paid for it!) Dec 10, 2020. I am in VA.

A shipping label was finally created on Dec 24 in GA. Did that mean it was on its way? Nope. It didn't leave GA until Jan 7, 2021.

It got to Raleigh, NC on Jan 9. Today is Jan 14.

The tracking tells me it's still in Raleigh. I've complained twice by email, so maybe this is my punishment?

Guest

DHL has sat on my package in Memphis for 12 days and still has not given it to USPS even though I have a USPS tracking number.

Guest
reply icon Replying to comment of Guest-1963556

I feel your pain, theyโ€™ve been roosting on a package of mine for 10 days in Hebron, Kentucky and have yet to transfer it to usps. This is just inexcusable, there is no reason for them to be dwaddling around for so long.

Guest

I have never had DHLdeliever anything in a prompt manner..can someone tell me how much cheaper can these clowns be to make them an attractive alternative? Terrible service is their calling card...

Guest

I have been told DHL is private owned company. They don't answer to stock holders qnd run it like they just don't care..

Contrina Rxu

Agreed. My package has been sitting at DHL in Memphis since 2am three days ago and has not been handed off to USPS.

This is 3 1/2 hours away from my location. Terrible service every time they handle one of my orders.

Cherryl Uid

I agree slowest shipper ever! My package arrived at their facility 4/16, processed 4/17, left 4/18, 4/22 still has not been handed off to USPS.

Oh, forgot to mention the package was only 4 hours away In Houston, TX and I live in Dallas, TX. An item I order about 3 days after this one, without express shipping, is arriving tomorrow with UPS, after being shipped from California!

Guest

just to test a theory i made up 3 boxes , same size, same weight. one shipped USPS one shipped DHL USPS one shipped across the US and took 4 days.

shipped second one DHL 5 counties away in the same state of which i shipped it. took 9 days. and using google maps it was less than 100 miles. theres no excuse no excuse at all for *** poor service.....

not in today's market. oh 3rd box was fed-ex, sent across US took 2 days.

Guest

Bought an item from germany, sent on the 27th of december. On the 28th it made it to Rodgau, then it was somehow sent to their sea port in hamburg on the 30th (despite it being dhl parcel, which is airmail).

Ever since then it's been stuck there, or on a boat for all I know now. USPS still has no record of receiving it.

Carnell Ncn

I bought something 12/21. Shipped 12/24.

Its the holidays I understand, but it shipped 20 miles from where I live. Has been sitting nearly a week about 15 miles from me. No updates since the 26th.

This shipping company is a joke. If I'd known they'd be this slow I would've picked up the shipment myself.

Guest

DHL must be really really cheap or something as I ship cell phone chargers with the post office for $3 from downstate Illinois and have checked the tracking and see it get to Georgia in 3 days. I ordered a movie on Amazon from North Carolina and even paid extra for "express" assuming they would use 2 day priority mail which is about $7.

They didn't mention they use DHL which I would have found someone else to buy it from had I been warned. The first day it was in Charlotte NC, the second Spartanburg SC, the third Atlanta, then Tennessee, then Columbus, then Indianapolis, then it goes straight past me to Kansas City!!! Finally St. Louis where they dropped it in the mail and it took two more days to get to me.

This "express" order I paid extra for took damn near two weeks to get to me.

And at work we now have a deal with UPS to ship any non dangerous item under 10 pounds that fits in a moderately large plastic bubble pouch anywhere in the continental US in just two business days for $8. As I said before this DHL must be ridiculously cheap, probably just outsourced to a bunch of tractor trailer trucks packed to as full as they can be and still pass the scales.

Guest

Still waiting after a week for package to arrive from 25 miles away. That is just crazy.

Guest

Friend of mine in Germany sent me a package on March 9th. Itโ€™s been well over a month and I still havenโ€™t received it.

View more comments (15)

DHL Reviews

  1. 411 reviews
  2. 57 reviews
  3. 17 reviews
  4. 8 reviews
  5. 15 reviews
DHL reviews