It has been on "Ready for Transport to USPS" status forever. Are they SURE they're really READY TO TRANSPORT??? Doesn't seem like it because they have been taking forever to hand it over to USPS. It's been stuck in Compton, CA (which is part of LA)...and I live in Los...Read more
My package was sent from China but seller forgot to put the zip-code and so items were sent back to the Hub in Cincinnati, OH. I called to fix the issue but from then on the package has been bouncing back from Cincinnati to Boston, who knows why.. I even called...Read more
It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is...Read more
I ordered parts for my moped on May 22nd from a German company. It is now June 27th and I still do not have my order. The number listed for Dhl Germany does not work so I contacted the US phone representatives. The man that spoke with me on the phon was rude and...Read more
DHL have to be the worst carrier. Tracking showed deliver by end of day Thursday. Nothing. Then showed end of day Friday. Early evening I ring to ask just what end of day means and I'm told 7PM but my package isn't even out for delivery. So I asked.. Can I pick it up...Read more
Just plain lazy, incompetent employees in NEV. Throw out the complete bunch and get people who care about their job. Have some sense of responsibility. A total waste of my time to even deal with this crap. like I have nothing better to do. Tracking shown item arrived...Read more
DHL - They suck.
The tracking info has not been updated in over 3 days. I emailed customer service. It really did not get me any where. I never have a problem when I buy stuff on line. Only when the place uses DHL. The packages always takes longer then normal. I will make sure if I buy something that it’s not shipped by them.
My experiences with DHL are not good. It often feels like they simply don't give a *** about customer satisfaction. It often feels like they are trying to repel customers, they're so bad. They are a German company, and Germany is known for ranking pretty low on the...Read more
I’ve been using DHL eCommerce (used to be DHL GlobalMail) to ship around 50 shipments in the past few months for my phone case business (kulorcases.com). So unlike most reviews here regarding individual lost or delayed shipments, I’m here to provide a more holistic...Read more
I've been waiting for a very urgent delivery which has been in their system for 3 weeks. It keeps showing 'on hold' at various depots. I've rang the premium rate number several times, received various promises and blatant conflicting lies about what's happening,...Read more
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