filters
state:
Show
city:
Show
product:
Show
It has been on "Ready for Transport to USPS" status forever. Are they SURE they're really READY TO TRANSPORT??? Doesn't seem like it because they have been taking forever to hand it over to USPS. It's been stuck in Compton, CA (which is part of LA)...and I live in Los...
Read more
Anonymous
Eden

Nothings changed. 6 days my package has been waiting to tender to usps, 61 miles from my house. It was due here 2 days ago. Its not the only one. I have 2 other pkgs that are ...

Anonymous
Anonymous

My package has been sitting in a city not to far away from me here in MA when I should've gotten it a few days ago. Tendered does not mean anything when it involves DHL, as it...

#447820
Reply to reviews
Can't seem to get my package from DHL- where is my package
Can't seem to get my package from DHL- where is my package
Can't seem to get my package from DHL- where is my package
My package was sent from China but seller forgot to put the zip-code and so items were sent back to the Hub in Cincinnati, OH. I called to fix the issue but from then on the package has been bouncing back from Cincinnati to Boston, who knows why.. I even called...
Read more
1.5
I liked
  • Customer service tired to helpful
I didn't like
  • Customer service not providing useful information
#1187005
Reply to reviews
DHL package has not arrived. Been 3 weeks now!
It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is...
Read more
1.1
#1254991
Reply to reviews
I ordered parts for my moped on May 22nd from a German company. It is now June 27th and I still do not have my order. The number listed for Dhl Germany does not work so I contacted the US phone representatives. The man that spoke with me on the phon was rude and...
Read more
1.0
#1290349
Reply to reviews
DHL have to be the worst carrier. Tracking showed deliver by end of day Thursday. Nothing. Then showed end of day Friday. Early evening I ring to ask just what end of day means and I'm told 7PM but my package isn't even out for delivery. So I asked.. Can I pick it up...
Read more
#1292073
Reply to reviews
Just plain lazy, incompetent employees in NEV. Throw out the complete bunch and get people who care about their job. Have some sense of responsibility. A total waste of my time to even deal with this crap. like I have nothing better to do. Tracking shown item arrived...
Read more
1.7
#1288933
Reply to reviews
Show

DHL - They suck.

The tracking info has not been updated in over 3 days. I emailed customer service. It really did not get me any where. I never have a problem when I buy stuff on line. Only when the place uses DHL. The packages always takes longer then normal. I will make sure if I buy something that it’s not shipped by them.
#1327586
Reply to reviews
My experiences with DHL are not good. It often feels like they simply don't give a *** about customer satisfaction. It often feels like they are trying to repel customers, they're so bad. They are a German company, and Germany is known for ranking pretty low on the...
Read more
1.0
I didn't like
  • Lost my package
  • Useless service
  • Delivery driver customer service
#1249684
Reply to reviews
I’ve been using DHL eCommerce (used to be DHL GlobalMail) to ship around 50 shipments in the past few months for my phone case business (kulorcases.com). So unlike most reviews here regarding individual lost or delayed shipments, I’m here to provide a more holistic...
Read more
1.5
#1220122
Reply to reviews

Contact DHL

Mailing Address:
DHL Express
1200 South Pine Island Road Fourth Floor
Plantation, Florida 33324
United States
Phone:
(800) 225-5345
More
I've been waiting for a very urgent delivery which has been in their system for 3 weeks. It keeps showing 'on hold' at various depots. I've rang the premium rate number several times, received various promises and blatant conflicting lies about what's happening,...
Read more
#1298731
Reply to reviews