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I had shipped few documents ( weighing @ .3 lbs ) . when I did this online they charged $43 on my credit card, few days later after shipping they reverted $43 transaction and charged me $91 without any proper invoice or intimation. when I raised complaint no one...
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1.0
I didn't like
  • Worst will never use it
#1255218
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DHL package has not arrived. Been 3 weeks now!
It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is...
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1.1
#1254991
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My experiences with DHL are not good. It often feels like they simply don't give a *** about customer satisfaction. It often feels like they are trying to repel customers, they're so bad. They are a German company, and Germany is known for ranking pretty low on the...
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1.0
I didn't like
  • Delivery driver customer service
  • Useless service
  • Lost my package
#1249684
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Dhl - Slowest shipping service on the planet

What happened? Stupid EBay sellers shipping my orders through DHL. When? 3 times in a row. Did I contact anyone? Why? Would it make them deliver any faster? DHL automatically delays shipping times. USPS can ship across country in a couple of days. It takes DHL a week on average. I wish this company would disappear!
1.3
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1241909
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I ordered a few items for my college senior exhibit through a vendor who used DHL for shipping. I trust the vendor and trusted that my scarves would be here on time. They produce quality items so I figured it was worth it. It's a week since delivery, my scarves have...
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#1241021
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Dhl - They do not update their tracking

My delivery date was between Friday April 13th/ Friday April 20th. Its not the 20th yet and thats not my issue. My issue is I've been checking the tracking and there hasn't been a tracking update since the 12th. Why give out tracking numbers if you don't update them?!?!?! Its my package and i paid shipping, i have a right to know where my package is at all times.
#1237188
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A package I ordered was supposed to be delivered on April 18th, yet it has been sitting in Atlanta for a day and a half. Why? There is absolutely no reason for this. DHL is the absolute worst shipping company ever. Apparently they have zero concept of delivering items...
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1.5
I didn't like
  • No consideration for customers
  • Customer service not providing useful information
#1236201
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My package was deliver to my home town days before the expected given date...i assume the put a hold on it before delivering it to my home before the given date which really makes no sence, but i go along with it as long as it gets delivered when its soppose to be...
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#1236056
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I was ultra excited when I finally ordered in my dream computer motherboard, thinking that I saved $30 by buying from China. It was the day before arrival that I received a text and phone call from DHL stating that I needed to pay an additional $20.61 for them to...
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4.3
I liked
  • Fast delivery
I didn't like
  • Having to pay hidden fees for a service i already paid for
#1235237
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Contact Dhl

Mailing Address:
DHL Express
1200 South Pine Island Road Fourth Floor
Plantation, Florida 33324
United States
Phone:
(800) 225-5345
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I have not received my pkg that they said was delivered and signed for. When i contacted them(several times) they have a different story to tell. Even had the nerve to ask me to drive 2 hours to a location where a in a later phone call was told it wasnt there.its been...
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Anonymous
ExitedPeacockButterfly

Google corporate number and try that it might help it helped me. Just a thought but corporate seemed more friendly than customer service in my opinion. Just thought I would th...

1.0
I liked
  • Never again
I didn't like
  • Runaround
  • Customer relationship
  • Lost packages
#1221005
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