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Worst experience with DHL

Have sent some coffee and tea from Istanbul to Kiev, receiver couldn't get parcel, coz goods were not released by customs, which is not our fault for sure, parcel got back but to get it İ need to go to cargo terminal at airport in Istanbul which is not close at all and have to pay extra 100 Dollars for shipping. All my letters about refund remaining without answers, İ paid almost 350 dollars for delivery!!!
2.1
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#1448204
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DHL - Wher is my goods 9361269903503448169709

I can see it is in stow .and yet its not at my house they are medical supply in that parshel. I need it now not three weeks from now. I had somthing shiped from Calif. In two days. This has been the worst shippingi have ever had exsp.it started in illions not china. And thats why dhl is not a big co. Custmer service sucks big........
1.0
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#1445942
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DHL in Amsterdam, North Holland - Worst service ever

Really bad service, 3 out of 3 package 3 different time did not get delivered. I still wait for one parcel to arrive, but it keeps getting lost in their " system". I called them yesterday about it on a 1€/ minute price, and it took them 11 minutes to tell, that they have no idea, whwere it is, or will be delivered or not. This company is a mess. Embarrassment.
1.1
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Diversity of Products or Services
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#1427915
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DHL is deplorable. After waiting 6 weeks for a delivery, we finally received a notice that the package would be delivered that day. No advance warning and the website did not have the package entered. After having to take the day off from work, with no notice, the...
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#1420274
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Idiot pulled out of one of our entries at work when I was about 100 ft from him doing about 50 mph and then pulled in the other entrance cutting someone off there as well. He then did about 40 thru our campus on an S curve into our parking lot. Oklahoma plates. Had the...
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#1414032
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DHL - Slowest service in the world ,

My winter coat is sitting 30miles away and been sitting there for 3days now and no movement. and don't try any get a real person to talk to, they don't call you back
#1414004
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DSL lost my packages and had the audacity to say that they were delivered and I had signed for them. I was not home nor did I ever sign for anything and the customer service representatives I spoke with all insisted that I or someone at my home accepted the packages -...
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Anonymous
Anonymous

Tried using DHL's website Unbelievably difficult to navigate

Anonymous
Anonymous

Also the worst part about all of this was that I had to lie to my child. I was forced to tell him that because he was very bad this year I did not get him a birthday gift. I h...

1.0
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  • Disgraceful
#1412455
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I was left waiting in doors all day - the driver couldn’t deliver - angry. Also no time slots - I reiterated these points with the caller. Was amicably informed that there is a real time update service: However I also found out that the drivers also have to do...
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2.4
#1411276
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At 3:05pm at Marks St & Trail Canyon Rd I witnessed a DHL van driver run a 4-way stop at this intersection. There is a park on that corner as well as an elementary school. A At that moment there were 2 young boys standing on the corner about to cross the street....
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#1411066
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Contact DHL

Mailing Address:
DHL Express
1200 South Pine Island Road Fourth Floor
Plantation, Florida 33324
United States
Phone:
(800) 225-5345
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DHL - They just don't get it

I am convinced that all you need is a pulse and have the ability to walk upright in order to be qualified to work for DHL. They are the least capable of all package delivery services. If your company is considering using them as a courier think of what's best for your business and say no to DHL. I promise you dealing with these people will be your biggest regret
1.4
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Website
#1409672
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