Dhl Reviews and Complaints
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I had shipped few documents ( weighing @ .3 lbs ) . when I did this online they charged $43 on my credit card, few days later after shipping they reverted $43 transaction and charged me $91 without any proper invoice or intimation. when I raised complaint no one...
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I didn't like
- Worst will never use it
It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is...
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My experiences with DHL are not good. It often feels like they simply don't give a *** about customer satisfaction. It often feels like they are trying to repel customers, they're so bad. They are a German company, and Germany is known for ranking pretty low on the...
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I didn't like
- Delivery driver customer service
- Useless service
- Lost my package
Dhl - Slowest shipping service on the planet
What happened? Stupid EBay sellers shipping my orders through DHL. When? 3 times in a row. Did I contact anyone? Why? Would it make them deliver any faster? DHL automatically delays shipping times. USPS can ship across country in a couple of days. It takes DHL a week on average. I wish this company would disappear!
I ordered a few items for my college senior exhibit through a vendor who used DHL for shipping. I trust the vendor and trusted that my scarves would be here on time. They produce quality items so I figured it was worth it. It's a week since delivery, my scarves have...
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Dhl - They do not update their tracking
My delivery date was between Friday April 13th/ Friday April 20th. Its not the 20th yet and thats not my issue. My issue is I've been checking the tracking and there hasn't been a tracking update since the 12th. Why give out tracking numbers if you don't update them?!?!?! Its my package and i paid shipping, i have a right to know where my package is at all times.
Product
A package I ordered was supposed to be delivered on April 18th, yet it has been sitting in Atlanta for a day and a half. Why? There is absolutely no reason for this. DHL is the absolute worst shipping company ever. Apparently they have zero concept of delivering items...
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I didn't like
- No consideration for customers
- Customer service not providing useful information
My package was deliver to my home town days before the expected given date...i assume the put a hold on it before delivering it to my home before the given date which really makes no sence, but i go along with it as long as it gets delivered when its soppose to be...
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I was ultra excited when I finally ordered in my dream computer motherboard, thinking that I saved $30 by buying from China. It was the day before arrival that I received a text and phone call from DHL stating that I needed to pay an additional $20.61 for them to...
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I liked
- Fast delivery
I didn't like
- Having to pay hidden fees for a service i already paid for
Similar to Dhl
I have not received my pkg that they said was delivered and signed for. When i contacted them(several times) they have a different story to tell. Even had the nerve to ask me to drive 2 hours to a location where a in a later phone call was told it wasnt there.its been...
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Product
I liked
- Never again
I didn't like
- Runaround
- Customer relationship
- Lost packages
Google corporate number and try that it might help it helped me. Just a thought but corporate seemed more friendly than customer service in my opinion. Just thought I would th...