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New Reviewer

Shipment hasn't arrived - WB# 656175****

DHL - Shipment hasn't arrived - WB# 656175****
DHL - Shipment hasn't arrived - WB# 656175****
DHL - Shipment hasn't arrived - WB# 656175****
DHL - Shipment hasn't arrived - WB# 656175****
DHL - Shipment hasn't arrived - WB# 656175****
Update by user May 15, 2023

Still no updated Freezing conditions

Original review posted by user May 15, 2023
Hello, We have send a shipment from Egypt on Apri 17 which contains a cookies wishing to catch our Muslims's Holidays. We received an sms indicates shipment will be delivered at our side by Friday April 21 unfortunately, our package still in Transit in Frankfurt Germany. Most probably cookies is ruin by now as we did not receive the package till now. Hopefully, no one touch the cookies with his hand as this related to Human health . So now we lost our goods amount plus shipping fees You must compensate us for all this. We are not really happy to lose our money and we are not the cause by any mean We do not know the reason of holding the shipment till our product got ruined This is really for ridiculous Even DHL did not send us a message to notify us with the last update Sorry to say that but this is not a professional service from Multinational companyi
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ID
#4594168 Review #4594168 is a subjective opinion of poster.
Location
Cairo, Cairo
Pros
  • Way bill attached
Loss
$500
Preferred solution
Full refund
New Reviewer

Issue with my package

Tried to contact customer services many times my problem never get resolved. The address was right but package said the address was bad.
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ID
#4630449 Review #4630449 is a subjective opinion of poster.
Location
Concord, North Carolina

No customer service

asks me for manufacturer ID when I am the customer. I have been actively trying to reach out to them, no respone and im
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ID
#4628913 Review #4628913 is a subjective opinion of poster.
Location
Queens, New York

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Verified Reviewer
New Reviewer

No delivery

Haven't received my delivery. I was home both 5/19 & 5/22. Driver is saying no one home. This is NOT TRUE! I was home both days & nights. In fact I havent left home since 5/17. I have security cameras. No one tried to make a delivery.Why did they lie??? Please deliver my package. On 5/22, I logged in & was tracking my delivery. I logged in after receiving text that my package was on the way.I also did theNo signature required on 5/22. I thought this would make it easier on driver, & there wouldnt be a reason to lie. No truck came to my home.I checked cameras. Family member on connecting road checked his and no DHL trucks on both 5/19 & 5/22. Please deliver my package. Thank you
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ID
#4612536 Review #4612536 is a subjective opinion of poster.
Location
Houston, Texas

Missing package

My package is still missing and you ask delivered it. No one wants to admit their mistake. My address is 707 N. 5 th St 38107 and it says it was delivered to 707 North Fifth St 38107 ? Where is my package?
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ID
#4598416 Review #4598416 is a subjective opinion of poster.
Location
Memphis, Tennessee
New Reviewer

Review what

My package was not yet received received message on my phone that my parcel was delivered went home is not been delivered
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ID
#4587263 Review #4587263 is a subjective opinion of poster.
Preferred solution
My parcel What’s the status of the package
New Reviewer

Trying to see if I get in touch with someone to reimburse My money can you hit me me up tracking number is WAYBILL836229****

Return my package for stupet reason now I want you reimbursed my money back 70$ Im waiting for your help because is no contract number to get claim

User's recommendation: I’m not sure. If you help I will give good recommendations thank you in advance.

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ID
#4564370 Review #4564370 is a subjective opinion of poster.
Location
The Bronx, New York

They put the wrong phone number in were my package is going I need to change it now

I gave them the right phone number but the last digit of the number was opposite for what it's supposed to be and now I don't know it's going to get to the destination we're supposed to arrived now.
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ID
#4549591 Review #4549591 is a subjective opinion of poster.
Location
Dallas, Texas

Pakage

There was a mix up in the value of the package, then Im told Customs went through my packages, without authorization, not on any form or any piece of literature I was given does it say at anytime someone can open your things. Total invasion of privacy, theyre are methods and technologies to scan and see if there may be anything of interest, going through someones things is unacceptable. I would like a call from customs as I have asked now more than 5 times .

User's recommendation: Do not use DHL.

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ID
#4548588 Review #4548588 is a subjective opinion of poster.
Location
Bellevue, Washington

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Verified Reviewer
New Reviewer

Terrible experience

Scam rip off for money ..i am going to fight for my money..never heard of this company until I perchase an item off of eBay please dont I repeat Dont send this company any money

User's recommendation: Don’t do it.

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ID
#4547656 Review #4547656 is a subjective opinion of poster.
Location
Bellevue, Washington

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Verified Reviewer
New Reviewer

Terrible

Why I had to pay money to you all and still waiting days for my product dont like this at all and going to fight for my money back

User's recommendation: Don’t mess with this company.

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ID
#4547635 Review #4547635 is a subjective opinion of poster.
Location
Bellevue, Washington

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Verified Reviewer
New Reviewer

My package