filters
state:
Show
city:
Show
product:
Show
I've been waiting for a very urgent delivery which has been in their system for 3 weeks. It keeps showing 'on hold' at various depots. I've rang the premium rate number several times, received various promises and blatant conflicting lies about what's happening,...
Read more
#1298731
Reply to reviews
DHL have to be the worst carrier. Tracking showed deliver by end of day Thursday. Nothing. Then showed end of day Friday. Early evening I ring to ask just what end of day means and I'm told 7PM but my package isn't even out for delivery. So I asked.. Can I pick it up...
Read more
#1292073
Reply to reviews
I ordered parts for my moped on May 22nd from a German company. It is now June 27th and I still do not have my order. The number listed for Dhl Germany does not work so I contacted the US phone representatives. The man that spoke with me on the phon was rude and...
Read more
1.0
#1290349
Reply to reviews
Just plain lazy, incompetent employees in NEV. Throw out the complete bunch and get people who care about their job. Have some sense of responsibility. A total waste of my time to even deal with this crap. like I have nothing better to do. Tracking shown item arrived...
Read more
1.7
#1288933
Reply to reviews
My wife and I were biking on sidewalk and entered driveway of business. Then a DHL truck came very fast and didn't even look at us, it didn't stop at stop sign and my wife could have got killed. DHL drivers are terrible, no regard for human life only there time...
Read more
1.0
I didn't like
  • Bad drivers
#1274550
Reply to reviews
I had shipped few documents ( weighing @ .3 lbs ) . when I did this online they charged $43 on my credit card, few days later after shipping they reverted $43 transaction and charged me $91 without any proper invoice or intimation. when I raised complaint no one...
Read more
1.0
I didn't like
  • Worst will never use it
#1255218
Reply to reviews
DHL package has not arrived. Been 3 weeks now!
It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is...
Read more
1.1
#1254991
Reply to reviews
My experiences with DHL are not good. It often feels like they simply don't give a *** about customer satisfaction. It often feels like they are trying to repel customers, they're so bad. They are a German company, and Germany is known for ranking pretty low on the...
Read more
1.0
I didn't like
  • Useless service
  • Delivery driver customer service
  • Customer service not providing useful information
#1249684
Reply to reviews
Show

DHL - Slowest shipping service on the planet

What happened? Stupid EBay sellers shipping my orders through DHL. When? 3 times in a row. Did I contact anyone? Why? Would it make them deliver any faster? DHL automatically delays shipping times. USPS can ship across country in a couple of days. It takes DHL a week on average. I wish this company would disappear!
1.3
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1241909
Reply to reviews

Contact DHL

Mailing Address:
DHL Express
1200 South Pine Island Road Fourth Floor
Plantation, Florida 33324
United States
Phone:
(800) 225-5345
More
I ordered a few items for my college senior exhibit through a vendor who used DHL for shipping. I trust the vendor and trusted that my scarves would be here on time. They produce quality items so I figured it was worth it. It's a week since delivery, my scarves have...
Read more
#1241021
Reply to reviews