Hello All.....I transferred my residence from Belgium back to Kolkata (India), few days ago and shipped an excess baggage thru DHL service . THe pickup from Belgium went thru fine and it arrived in Kolkata within 6 days. Customs was cleared at Kolkata on 2nd of May 2012 and till today I have not got the shipment delivered at my home. Upon calling DHL they said that my residence is at a remote place (60 kms from Hub) and it will be delivered by 3rd party operator-Blue Dart and that I am to expect the shipment only on 7th. THis is really pathetic..it is going to take them 4 days to deliver the shipment within a range of 60-70 kms from the hub.
Speaks very negative of the kind of service they are providing. I am never going to use there service - inbound or outbound ever.
Beware....dont believe what they say.
Hope this helps.
Monetary Loss: $200.