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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

DHL tracking stated my package was at/ in mailbox. BUT was no where to be found.

On top of that it was promised on a Tuesday then got delayed and supposedly delivered on that Friday. NEVER GOT IT. SOOO i called DHL. the IDIOT on the phone said to call the post office because it was transferred to them.

Called my local post office, gave them the tracking number. Low and behold they said that number doesn't exist.

So now I paid $40.00 for an item that I will NEVER get, because the tracking number that the dumb idiots at DHL gave does not exist. I think maybe I should try the Better Business Bureau for some help on this issue maybe...

Product or Service Mentioned: Dhl Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Feb 12.
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