Not resolved

I ordered a package and paid the extra money to guarantee delivery by Christmas.I received an email showing delivery would be Friday, December 23, 2016.

When I tracked the package on Friday through DHL---it was scanned at the DHL depot about an hour from my house and it stated the package was "with the courier and out for delivery"---so my husband stayed home allllll day to sign for it. No one ever showed and at 8 p.m. that night the status changed to "on hold". Of course they were closed December 24, 25, and 26th.

Today is the 27th....still nothing.

I guess when the drivers decide they are done for the day....all packages just head on back to the depot and sit there until the next business day.Thanks for ruining Christmas .

This person wrote the review because of problem with delivery at Dhl. Reviewer claimed that he or she wants Dhl to offer any options to resolve the issue.

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