Not resolved
1 comment

I was expecting a delivery on Monday 24/1/11, but they tried to deliver on the previous Friday whilst I was out at work. That was ok.

As the card left told me to go on the website for redeliver or collection. I opted to collect although the depot isn't near me. They wouldn't allow me to collect on Saturday. And as I was on holiday the following Tuesday.

The date that was convenient for me was 31/1/11 So out of the dates that DHL gave me to chose from. I chose this one. But when I went to collect it, they had returned it. I told them that, I had agreed with DHL that I would collect it, this day.

They said we have trouble with the emails(although it wasn't an email and I had confirmation). On enquiring how this simple task could go so wrong.

They said "we get it all the time". Their was no reply to that!

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

One delivery was due yesterday but now it looks like it'll take another 2 days!! - the other packet has been delivered to the wrong address & they've lost it!

GENIUS!! - never again!

You May Also Like