Not resolved

The driver said that he delivered my parcel to my mum's premises which was impossible as she was not in to work on that day as she was snowed in at home the premises was closed for two days he said that he had delivered parcels to this address before Not True. As it was a rabbit hutch not a small parcel so where did it go? they gave us a name who signed for it must have signed it him self so no hutch and no refund would not deal with them or anybody that uses them once bitten twice shy never again

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