3 comments

Simple document delivery sent to wrong location and did not follow procedure by getting a signature.Nice practice?????

A..holes! Then customer service cannot retrieve it and wont give me the name the currier so i can get a direct complaint. She goes..no that is not our practice..say what? you allow them to not follow procedures and then butcher up jobs but no you wont allow a direct compliant.

what a bunch of frauds! still covering for their curriers mistake. oh we sent a complaint already......how about firing his *** ***! how about that.

They dont care about procedures then they should not be working at all.lazy and *** is the hiring policy of this company!

Review about: Dhl Customer Care.

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Anonymous
#456656

I recently sent two parcels to zimbabwe that i had bought online , the parcel arrived with 5 days and three weeks now the parcel has not been delivered, paid customs plus $25 which they call clearance fee (daylight robbery) its really hard to deal with Dhl , they suck, they should close. Has anyone used any other courier company in zim thats better than Zimbabwe

Anonymous
#332227

Amazon and many other companies please stop using DHL for real DHL Sucks.

Anonymous
#326766

DHL/Deutsche post are poor.I Order CDs & DVDs from Amazon UK.When they are marked as sent by Royal Mail,no problem.But whem marked as sent by Deutsche Post DHL my heart sinks.One case in point was a CD sent on the 18th January 2011,reported missing 9th February 2011 and got a full refund.Thought nothing of it afterwards until it turned up on the 11th April 2011,84 Days after being sent .I live in Australia so i can only assume it was sent by sea when i paid for Airmail.I am now in the position where another CD sent on the 26th July is overdue.What do they do with their post?Very Poor.

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