Product: Dhl Shipping Service Clear all filters (0 of 63 reviews match)
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DHL - They do not update their tracking

My delivery date was between Friday April 13th/ Friday April 20th. Its not the 20th yet and thats not my issue. My issue is I've been checking the tracking and there hasn't been a tracking update since the 12th. Why give out tracking numbers if you don't update them?!?!?! Its my package and i paid shipping, i have a right to know where my package is at all times.
Product
Dhl Shipping Service
#1237188
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I was ultra excited when I finally ordered in my dream computer motherboard, thinking that I saved $30 by buying from China. It was the day before arrival that I received a text and phone call from DHL stating that I needed to pay an additional $20.61 for them to...
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4.3
Product
Dhl Shipping Service
I liked
  • Fast delivery
I didn't like
  • Having to pay hidden fees for a service i already paid for
#1235237
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I placed a order for a new cell phone case on the 11th. According to DHL the package has been here in Atlanta, GA for over 2 days. I can't get a answer from the vendor on DHL on where the package is currently at. Why would I pay for the shipping costs for this? I will...
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1.0
Product
Dhl Shipping Service
#1212868
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I share your sentiments, so you are not alone! This was the same thing for me and I just posted this on their site: That tracking number is the wrong one - which happens far to often! Your Web Site will not properly and fully allow receipt of any payment - for ANY...
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1.0
Product
Dhl Shipping Service
#1044443
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DHL UK returned to me an international package that I'd sent out some weeks earlier. It had been rejected by customs at the destination country (it was two filming drones). At the door however they said I'd have to pay import taxes on them again. I explained that this...
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2.0
Product
Dhl Shipping Service
I liked
  • Last customer rep i dealt with was very understanding
I didn't like
  • Package destroyed without an auditable confirmation process
#986539
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My friend sent me a gift via overnight shipping but my package got stuck due to a DHL internal issue. When you called the helpdesk, they never told you when this issue would be resolved but kept on asking you to wait. They never took any emergent approach to make up...
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1.0
Product
Dhl Shipping Service
#960174
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Dhl Shipping Service Review

Ordered shipped item from australia to usa on 11/4. Arrival expected 11/29-12/20????????? This is 2016, and that is unexceptable! Will never use a vendor again that ships dhl. And their tracking is lousy!
2.0
Details
Product or Service Quality
Tracking Tool
Product
Dhl Shipping Service
#959523
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80€ + Custom Duties & Tax (so DHL can clear the package from customs for you) - Pay 20€ so you can clear the package yourself (an annoying back and forth of paperwork) - Or don't pay anything so they can hold your package hostage after a certain amount of days return...
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Anonymous
Anonymous

I've the same problem and will publish a complaint against there disgusting service

Product
Dhl Shipping Service
#924528
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Um, no, that's not how it works. You don't just turn around and go back to your shipping hub with packages on your truck because you're running "behind". Screw the fact that I saw the DHL courier in the area earlier today. If I had any other choice for international...
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1.9
Product
Dhl Shipping Service
I didn't like
  • Refused to come back to deliver the package on the same day
  • Delivery service
  • No consideration for customers
#917575
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Dhl - Shipping Service Review from New York, New York

Dhl - Shipping Service Review from New York, New York
DHL it's the worst company to do business with I have the worst experience in my life , I order a product ship to Dominican Republic employee inside DHL stole almost everything supervisor don't do nothing about they play so much game with me where I lost over $1000 of dollars
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
Product
Dhl Shipping Service
#821058
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