Had a package scheduled for delivery on 2/13 it never made it. Got an email early on teh morning of 2/14 saying it was with delivery driver and out for delivery that day.
Later that day when it still had not arrived I phoned DHL customer service and I was assured that my package was out for delivery and would be deliverd no later than 6 pm that eveing. That night when it never showed I phoned their customer service again and was informed that, despite the phone calls and emails, my package never went out because the driver had "an abnormally large" work load....Who gives a ***?! I don't get to decide not to do my job because it is harder on some days than others.
I am so frustrated with this company. I will never use DHL again.
Review about: Dhl Delivery Service.