It has been over 3 weeks since my supplier send me the items I purchased from them. After 3 days, I can see that the package has arrived at Jakarta, but until now (a total of 3 weeks), I still have not received my package. Called them many times and all I can get is "please wait"? At this point of time I am not even sure if they still have my package or lost it somewhere.
What I do know is that by the time I receive the package (if I ever do), the guarantee period will have expired already. It means I am not covered if my supplier sent me the wrong items / defective products. I had used Fedex before and their service is waayyyy better.
To whoever is reading this, please please NEVER USE DHL!
I am using DHL Express service scheduled for delivery to my door on 24th april 2018