Stayed in all day to sign for new passports. Finally get a phone call which i missed..
rang back 10 mins later to find the driver had forged my signature and left the passports in a non secure mailboax 300m from my house.. DHL refuse to do anything..
and if they do an "internal investigation" they are apparently unable to tel me the outcome because that would be against data protection policy. The local office told me there are very good at delivering passports and that they always drop them off in case people want to go on holiday lol
DONT TRUST THIS COMPANY