Dhl Express Delivery Service Reviews

1.0
(3 reviews)
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Once the merchandise goes through the various stages of handling in the US, it is handed over to DHL Express Deliver Service in Germany, and most of the time, the shipments vanish into thin air. Upon a lengthy official enquiry by the US Post Office International Claims Processing Unit, DHL reports that "has no record of delivery." This unreliable process has occurred frequently, so I advise postal customers to never use any service that depends...
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My recent Horrible experience with DHL EXPRESS Service... At the end of September, I ordered a custom-made, unique Halloween costume from Shanghai, through Amazon for my son. I contacted the seller in Shanghai to make sure it would be able to be shipped and received before a certain date (October 29, 2016) before I even ordered. He told me I could pay extra shipping and he could ship with DHL, assuring me that it was the fastest service and it...
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A customer service representative guaranteed that if mailed before 7pm it would be delivered by 6:30 the next day. My packaged was mailed on Monday, it is now Friday and my documents are still in the United States. No one at DHL could give me answers as to why my package was sitting in Cincinnati. Needless to say I lost a very important contract. DHL would have to be the only courier service in the world for me to ever use them again. DHL SUCKS...
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1.0
I didn't like
  • Service is not reliable
#919824
I have a packaged that was coming from Romania and the person sending sent the package DHL Express. But, Express Delivery with DHL is not really express. When it arrives at the Kenner, LA location of DHL the package is then routed to the USPS service. And then you receive your package through the mail system. If I want it quicker, you have to drive to the Kenner location and pick it up myself. When I get the same type of package through the...
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I have been waiting all day today on Thursday, July 28, 2016 like a fool for Your DHL Express Courier To Deliver My American Express Credit Card To My Toronto, Ontario Canada Residence and it still has NOT arrived! I contacted your Low Class, Customer NO Service Department and talked to somebody out in India who could barely speak English, nor understand My Perfect English in which I took offense to. During our horrible conversation, he told me...
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1.0
I didn't like
  • Customer service could barely speak nor understand my english
  • Lied about delivering the package on time
  • Refused to come back to deliver the package on the same day

Dhl Express Delivery Service Review

#914770
Worst experience ever... My package was supposed to get delivered on 31/06 but its 07/08 still no update.Every customer care person LIES and gives different answers.Evryday i am promised my shipment will be delivered today. Also they damaged my shipment...so now they r saying they dont know how to fix it... Cant you *** fix it with tapes and cardboard...
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