I share your sentiments, so you are not alone! This was the same thing for me and I just posted this on their site: That tracking number is the wrong one - which happens far to often!
Your Web Site will not properly and fully allow receipt of any payment - for ANY MEHTOD! Your alternate method via Phone is inadequate and is badly posted, for the obvious purpose of avoidance!
DHL most certainly is a PREDATORY COMPANY, set up for the purpose of stealing delivery items for CORPORATE THEFT! DHL has earned itself the dubious reputation of being a PREDATORY DELIVERY SYSTEM FOR DEFRAUDING CUSTOMERS OF THEIR GOODS!
Product or Service Mentioned: Dhl Shipping Service.
Reason of review: Site Web abhorantly setup.
Monetary Loss: $100.
Preferred solution: Deliver product or service ordered.