DHL destroyed my package without informing me or the receiver and refuse to compensate
I arranged for DHL to pick up a package worth Â£480 and deliver it to a client, they couldnt find the address (despite it being sent on the receivers account) and instead of informing me they destroyed it and waited for me to contact them following up to inform me of that.It gets worse, they are refusing to compensate me as I didn't read their "terms and conditions" - apparently in using their service I have given them the right to destroy my property and charge for that.
But wait, it gets worse - I posted them links to some of the reviews I'd left online and they sent me a letter saying that if I continued they would take legal action for defamation!
I told them that it is only defamation if it is not true, and - surprise, surprise - I haven't heard any more from them.Never use this company.
Review about: Dhl Delivery Service.
Monetary Loss: $650.