Seller: Rockauto Product: Dhl Delivery Service Clear all filters (0 of 288 reviews match)
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I spent a large amount of money for 4 packages to be sent DHL international "Express." DHL did their part really well up until the package got within 10 miles from my house. Their 3rd party courier here in town has taken much longer than getting the package 2000 miles...
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2.7
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Dhl Delivery Service
I liked
  • Ease of order
I didn't like
  • 2-4 business day shipping has become much longer
#1414354
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Rockauto - Refund for express shipping

Payed for express delivery of 80.98. package was not received on time. I had to go pick it up myself from DHL. DHL apologized for the delay. They also said they can not reimburse my money, Rock Auto would have to do my refund.
5.0
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Dhl Delivery Service
#1404515
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Rockauto - DHL Carrier

DHL keeps sending my package every where but to my address I don't think it's any thing that rock auto has done it's DHL the carrier they have sent my parts to at least 4 different places
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Dhl Delivery Service
#1296738
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Rockauto - Dhl should be used

They would not leave at door
5.0
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Dhl Delivery Service
#1199740
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Zero customer service and options “When you call RockAuto an automated recording states up front "no phone CS" and to refer to help pages on their site for "self service customer service"? WTF? As I checked out with 2 day DHL shipping for an additional $21 they...
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Anonymous
Buck

Terrible customer service.I have never heard of no phone call Customer Service .I tried using the online CS and was instructed to wait a week then try again.Where is their cor...

1.8
Product
Dhl Delivery Service
I didn't like
  • Shipping deliver dates were deceptive
  • Zero customer service
  • Lifeless corporate support
#1171584
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Rockauto - DHL delivery sucks

I got an email that My parts were delivered. Some L Simpson signed for it. I don't know who L Simpson is or where They live.. So, where are My parts??? I will never use DHL delivery service as They obviously incapable of delivering to the correct address. I saw Them in the little van go racing by.... Now I get confirmation it's been delivered and NOT HERE!!!!
1.8
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Product
Dhl Delivery Service
#1085865
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I've received the last few orders through DHL Commerce, orders have been taking entirely too long to receive. prior to the last few orders they've been shipping with FedEx which was way better or even the United States Postal Service which was actually better than now...
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Anonymous
peter barnett

I also have problems with dhl far too long winded to deliver,used to order on sunday and deliver by Wednesday,now order on sunday delivery 2 weeks away if im lucky absolutely ...

Anonymous
Anonymous

Totally, 7days, he’ll i could have walked it quicker. DHL remains incompatible with tracking across the carriers. While the cost saving to Rockauto is significant, they can st...

4.2
Product
Dhl Delivery Service
#1074642
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