Due to the nature of my business I have to use delivery services quite often, and to be honest DHL never met my expectations. Every single time I use the DHL services i know for sure that my parcel is not going to be there in time on the scheduled day.

Customer services team do not do anything to improve their services, they just get away by saying sorry. The delivery time is not specified as well, so whenever I'm waiting for my parcel I have to stay in for 2-3 days, without going out, because they don't say approximate timings.

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