Product: Dhl Customer Care Clear all filters (0 of 33 reviews match)
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Hello Executives, Below is my complaint regarding a shipment from Belgium via Belgium Post to Germany via DHL. No one is taking care of matter and I’m helplessly writing you to please raise my concern to relevant staff in Belgium post or DHL. Attached is the response I...
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1.0
Markranstädt,Saxony
Product
Dhl Customer Care
#1206273
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I hope it will reach DHL directors board in indonesia. As they need to know this. I will make the viral as fast as i could. And for your info, Bali it self have around 200k expat and digital nomad. And if they found this, i not sure how money customer will DHL lose in...
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1.0
Product
Dhl Customer Care
#1146515
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I called DHL to confirm that they had received my customs payment. The agent I spoke with said yes, he could confirm the payment. The next day the delivery guy insists the customs is not paid and demands I pay it (again). So I call back the agent and he straight up...
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1.0
Product
Dhl Customer Care
#1145447
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On 28/03/2017 two of your employees came to our Purchase Dept.to deliver an item. They came without any notice and we had to pay some duty amounting to Rs 9000.00. Since in this cashless age we do not keep that much in liquid cash they had to wait for a short time for...
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3.0
Product
Dhl Customer Care
#1026526
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However, I was only told that DHL have no absolutely no idea where my package is but it is not lost. It is just still in transit. If I have no patience to wait, I can go try to file a claim with the seller and a rude goodbye hung up of the phone. Trying to call again...
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1.2
Product
Dhl Customer Care
I liked
  • Never again
I didn't like
  • Unconcern about package
  • Customer service
#989263
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I immediately called DHL and another supervisor said that they will send it to my location again on Nov 23d. I specifically told her it would have to be there on that day because i was driving from one hour from the ups store. I patiently gave them another chance and...
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1.0
Product
Dhl Customer Care
#960949
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I requested for them to leave my package without a signature, I left the gate code to allow them to get in and they still did not do so.Ive been waiting on my package and even paid extra for my package to be delivered faster. After calling to let them know they were...
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2.7
Product
Dhl Customer Care
#947032
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I called today because I bought something off of ebay 12 days ago from a seller who uses DHL. DHL tracking says it was tendered to USPS 5 days ago, USPS says they are still waiting to receive it. DHL rep I spoke too, told me that its out of their hands and they can't...
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latinfun72_46
latinfun72_46

I purchased something off Amazon that used them and I, too, am seeing that they are untrustworthy liars. I was told my package would be delivered yesterday via text update. By...

1.0
Product
Dhl Customer Care
I didn't like
  • Unconcern about package
#934096
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They tell you they provide you with options to schedule a package delivery but these are not available and then they send your package to the middle of nowhere and expect people to waste hours of a business day (yes because they only open on weekdays and withing limited hours) to pick up their packages or otherwise losing their money. Shame on companies like this. Never again will I but any products with a DHL...
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1.0
Product
Dhl Customer Care
I didn't like
  • Unconcern about package
  • Customer service could barely speak nor understand my english
  • Absolutely zero response for customer queries
#905073
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The package was originally shipped via DHL from the US. But the way DHL does it, it prevents receivers from clearing their own packages with customs and gouges an extra 10 dollar fee, despite already having paid for their services to ship the package in the first...
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2.1
Product
Dhl Customer Care
I liked
  • Accurate tracking
I didn't like
  • Excessive fees
  • Deceptive business practices
#874870
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