Product: Dhl Customer Care Clear all filters (29 of 29 reviews match)
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On 28/03/2017 two of your employees came to our Purchase Dept.to deliver an item. They came without any notice and we had to pay some duty amounting to Rs 9000.00. Since in this cashless age we do not keep that much in liquid cash they had to wait for a short time for...
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2.6
Product
Dhl Customer Care
#1026526
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However, I was only told that DHL have no absolutely no idea where my package is but it is not lost. It is just still in transit. If I have no patience to wait, I can go try to file a claim with the seller and a rude goodbye hung up of the phone. Trying to call again...
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1.1
Dhl
Product
Dhl Customer Care
I liked
  • Never again
I didn't like
  • Unconcern about package
  • Customer service
#989263
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I requested for them to leave my package without a signature, I left the gate code to allow them to get in and they still did not do so.Ive been waiting on my package and even paid extra for my package to be delivered faster. After calling to let them know they were...
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2.6
Product
Dhl Customer Care
#947032
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Dhl Customer Care Review

#832266
Worst service ever! No one capable of giving proper customer service. Incompetent people who are not doing their jobs!
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Dhl Customer Care Review

#645373
they delivered my parcel to the wrong address with someone else's signature needless to say it was a check!! now they can't find it. this is a nightmare! *** service and customer care
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I called today because I bought something off of ebay 12 days ago from a seller who uses DHL. DHL tracking says it was tendered to USPS 5 days ago, USPS says they are still waiting to receive it. DHL rep I spoke too, told me that its out of their hands and they can't...
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latinfun72_46
latinfun72_46

I purchased something off Amazon that used them and I, too, am seeing that they are untrustworthy liars. I was told my package would be delivered yesterday via text update. By...

1.0
Product
Dhl Customer Care
I didn't like
  • Unconcern about package
#934096
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They tell you they provide you with options to schedule a package delivery but these are not available and then they send your package to the middle of nowhere and expect people to waste hours of a business day (yes because they only open on weekdays and withing limited hours) to pick up their packages or otherwise losing their money. Shame on companies like this. Never again will I but any products with a DHL...
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1.0
Product
Dhl Customer Care
I didn't like
  • Customer service could barely speak nor understand my english
  • Service
  • Absolutely zero response for customer queries
#905073
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The package was originally shipped via DHL from the US. But the way DHL does it, it prevents receivers from clearing their own packages with customs and gouges an extra 10 dollar fee, despite already having paid for their services to ship the package in the first...
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1.9
Product
Dhl Customer Care
I liked
  • Accurate tracking
I didn't like
  • Excessive fees
  • Deceptive business practices
#874870
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My mother sent me a package (overseas) using DHL but they were too incompetent to even call the phone number and took it to the wrong house. They said we got the address and telephone number wrong, but actually they never tried to call me and there was no problem with...
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Anonymous
Anonymous

You too have a small brain if you don't know that you should use two spaces between sentences. When you don't have basic grammar skills don't make fun of their intelligence. ...

1.1
Dhl Inuyama, Aichi
Product
Dhl Customer Care
I didn't like
  • It has been appalling so far
  • Shipping service
  • Misleading
#832300
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When I called DHL they told me the drive might have left it in the leasing office. I checked the next morning because the leasing office was closed and when I went in the morning there was no package. When they contacted the driver she said she left the package in the...
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1.0
Product
Dhl Customer Care
#829204
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On 3/11/16 DHL made a delivery attempt at 12:15 P.M. The carrier left a yellow contract for me to sign if I wanted my package left unattended the next delivery attempt on 3/14/16. The contract leaves DHL not liable for stolen/lost merchandise. On 3/14/16 a FINAL...
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1.0
Product
Dhl Customer Care
I didn't like
  • No consideration for customers
  • Unfriendly staff
  • All of the above and then some
#810554
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I would be rather to give a 0 than an 1 star. Used 2 day shipping with DHL. Nothing updated on web besides arriving at delivery facility until late 7pm. Then, right after a DHL truck passing by my house without even slowing down, the system updated; DHL notified me by...
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1.0
Product
Dhl Customer Care
#764419
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