Not resolved

This happened over one year ago, but I still look back in amazement. The Dept of Navy ordered a small but very urgent part. They asked me to send it priority overnight. Sadly, I chose DHL as the courier.

The following day by midday it had not been delivered. I called DHL who said its still on the truck. Navy called me at 3PM San Diego time and said still no delivery. DHL responded with some excuse but promised it would still be delivered. I called again two hours later and DHL said we tried to deliver but nobody was there to accept it.

Navy told me that was crazy, there were hundreds of people at the location, but DHL was done for the day, and promised delivery the next day.

Needless to say by lunch timeon the following day, they had no delivered it, this time they said that their driver could not find the delivery address. When I told Navy, the officer replied "Can't find it, it's a F*****G Aircraft Carrier!"

Review about: Dhl Delivery Service.

Had an Experience with Dhl?

Write a review


Terms of Service
Post Comment

how can you not find a massive aircraft carrier? this is truly the best post ever!

the Collector
Sha Tin, Hong Kong, Hong Kong #219103

Hey, you're not alone in problems with DHL. Aparently once something goes wrong, it just stays wrong. DHL's customer service and error recovery has been in my experience just awful. Very few of the on-line posts say basically the same thing.


It's a good thing that they're owned by the German Government

You May Also Like

Fedex - "Customer has requested non-express clearance" Fedex "Hello there, I bought a GoPro 4 on the official website to have it sent to Mexico I did choose the "FedEx International Priority". Last saturday, 18 of October, the GoPro landed..." Read more You'll Never Guess how DHL Ruined My Family Christmas Dhl "Dear DHL, The amount of incompetence, disorganization, and ineptitude displayed by DHL China is almost incomprehensible. Let me explain the situation. My family mailed what was suppose be a Christmas package for..." Read more Dhl - Customer Care Review Dhl "Okay, so have bought something online that was supposed to be delivered at September 24, I have got nothing. So I call customer service like any normal person would do,..." Read more DHL lost my package, admitted fault and refused to cover my cost! Dhl "I ordered two custom made leather jackets which came all the way from India. Well as luck has it their preferred carrier was DHL, unfortunately for myself the local driver..." Read more Physicians Hair Restoration Center - BEWARE LOREN COMITOR engaged in FRAUD & FALSE-ADVERTISING Physicians Hair Restoration Center "BEWARE – For reasons described below, Loren Comitor is a depraved individual with no morals or ethics and engaged in FRAUD & FALSE-ADVERTISING while working with Dr. Carlos J Puig..." Read more Snapfish - Trauma re printing of photo book Snapfish "oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more