DHL
Reviews and Complaints
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Verified Reviewer | Fuquay Varina, North CarolinaProblem with Delivery
The company I purchased the product from is in Norway and I don't have control of what shipping service they use.
I don't trust them. My last delivery they left my perishable item in a it in a warehouse for 4 days in 90 degree weather after they said it would be delivered that Wednesday, then Friday, & finally got it on Monday.
They are the most horrible undependable delivery service I have ever had in 50 yrs. A monkey could probably do better!!!
User's recommendation: Avoid them like the plague!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoss of product
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaPackage lost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaComplain
User's recommendation: Don’t use DHL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaPackage lost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPushing around
- Expensive
- Lousy system
- Unprofessional
Preferred solution: Improve the Customer Service
User's recommendation: Use FedEx, you can try asking for the quoted fee and see the difference.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonTracking late package
User's recommendation: Order at a less busy time of the year
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamage to doors and frame
nothing but lie after lie
Preferred solution: I would like DHL to repair the damages they caused
User's recommendation: if you call with a complaint please don't give up trying to get them to repair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, GeorgiaMy package on hold
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered 3 weeks ago approximately
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder Shipment
- International
- Delivery company that doesnt deliver
Preferred solution: Deliver product or service ordered
User's recommendation: I reccommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaStop over loading your drivers with orders so they can’t keep commitments to delivery day and time.
User's recommendation: Don’t expect
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Verified ReviewerI haven't received my package
- This company is the pits
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elmira, New YorkPkg not delivered while we were home
Delivery driver did not knock, ring doorbell or leave notice. There were 2 adults at home and a car in the driveway.
My boyfriend, to whom the package is addressed heard a noise outside and ran to the door and outside. There were tire tracks in the snow. He said I bet that was DHL. I tracked the pkg and it said delivery attempted, immediately called DHL Customer service.
They said they had no way to contract driver and we have to wait till tomorrow.
This was within 5-7 minutes of the driver leaving our house. This is 13 days after a DHL driver "missed" a delivery to our house on a Friday and we had to wait till Monday for our pkg.
User's recommendation: Stand in front of your door all day if you are expecting a delivery thru DHL
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Bloomington, IndianaDid not receive package
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