Maputo, Maputo
1 comment

Waybill no.7404171202 was collected in Johannesburg on 27 October.

It was only logged into the system on Tuesday 1 Nov. Now no trace of the parcel can be found. The parcel was allegedly sent to Maputo Mozambique and then to Beira. No tracking record of these movements are available to me on the internet.

The parcel has apparently not even been submitted to customs for clearnce yet. For what reason did the original track listing stating that the parcel had been collected on the 27th Oct.

been removed from the tracking record?I have not received any satisfactory replies from DHL supplying reasons for the delays.

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Anonymous
#370382

Hi Anonymous

I have checked on our tracking screen, and according to our records, this shipment was delivered on 3 November 2011.

If this is not the case, please would you contact our call centre on 0860 345 000 if you are based in South Africa or +27 11 921 3666 if you are based in Mozambique so that we can set up a trace for you.

Regards

Jo Goodman

National Customer Service Manager

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