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1 comment

I have a lot of issues with DHL. I get a lot of time-sensitive packages that they just leave tags for and don't bother knocking.

Sometimes, they like to slap me with surprises. This time around, they're actually charging me exorbitant duties on a $20 item. This made a maybe $30 purchase including their worthless shipping charge into a over $50 purchase. I try my best to ask all sellers to NOT use DHL, but I guess this one got through the cracks.

I do not have these issues with any other carrier, and I plan to be more vigilant when I'm ordering.

I've already filed a dispute about their duties, and I want to see what they will do about it before I pay them another cent. Not happy at all.

Reason of review: Poor customer service.

Monetary Loss: $23.

Preferred solution: Price reduction.

I liked: Never again.

I didn't like: Surprise fees.

Company wrote 0 private or public responses to the review from Oct 25, 2017.
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yeah *** DHL

25€ fees

+ xx,xx Duty

+ xx,xx TAX

paid 100 for order, ended up costing me 200€

go figure. *** piece of *** DHL ***.

next time ill use, Free shipping and and do all that *** by my self. i want my 100€ back!

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