Not resolved

DHL is the absolute worst company I have ever have to deal with.Extremely long hold times for customer service, over 60 minutes...

Argumentative support staff. A lost shipment shows up on their web site as delivered. This is my biggest complaint. It took me forever to convince the shipper that the package never made it because the main tracking link showed it as delivered.

I had to get a special investigation number and convince the shipper to dig deeper with DHL before they understood.

DHL could make it a lot easier by just showing the problem on the main tracking site.Good luck if you work with DHL.

Review about: Dhl Home Delivery Service.

Reason of review: Problem with delivery.

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