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1.3 Based on 129 reviews
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  • Customers like
    • Lie to cunsumer 3
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    • Customer service 15
    • Slow shipping 14
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I have had 5 items shipped to me by DHL. Again the package shows a razor cut and the entire contents are gone. This could not be accidental. I have filed a complaint with the Inspector Generals office USPS Fraud and tried to contact DHL but was left on hold for 30 minutes without response. I would never use them, I am awaiting a response from DHL but suspect they will avoid. This item was minor, but I have lost items worth hundreds to thousands... Read more

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  • From mobile
  • Oct 13
  • #936245

Ordered small circuit board that shipped out of Chino, California to Atlanta, Ga. Shipped 9/29/16. Today is 10/13/16 and I still have not received. USPS dosen't take over a week. NOT DEPENDABLE!

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On 10 October 2016 I recieved a text msg on my mobile that delivery of a parcel is sheduled for 11 October 2016 Signature is required,at 11.48am I recieved another text msg saying that a parcel is scheduled for delivery TODAY by end of day.I took leave from work and waited from 11.30 to 18.00hrs and nothing happened NO DHL E X P R E S S courier came to my house,This is a normal way of dhl Malta EXPRESS ,how to treat customers.By the way, Why... Read more

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I called today because I bought something off of ebay 12 days ago from a seller who uses DHL. DHL tracking says it was tendered to USPS 5 days ago, USPS says they are still waiting to receive it. DHL rep I spoke too, told me that its out of their hands and they can't do anything since according to their records it was sent to USPS. I order many times a month from eBay and I always receive my packages within 3-5 days. It's been 12. The rep told... Read more

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I choose Parcel Monkey who works with DHL, to sent a package to Argentina, they picked up the package on September the 7th, I paid for a door to door express service arriving within 4-5 days. Yesterday, October the 10th, my brother in Argentina had to do a trip of 346km. to collect the package and paid the 50% of the declared value. DHL, this awful courier claimed that they do not do deliveries in the destination area of the package. First: Why... Read more

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  • From mobile
  • Oct 04
  • #930883

Worst shipping company on the planet.

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The worst. Package was received in Phoenix on the 22nd and as of this date, 9.30.16 it is still sitting in Phoenix at their distribution center. Don't understand why it is taking a week to get it to the post office and to me, 15 miles from downtown Phoenix. Worthless.

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I receive very often small parcels wit tv box. it takes about 2 weeks with the regular post. That time I had a need very urgent and pay 38 usd to DHL to get a faster delivery.. Parcel arrives in Israel and DHL told me it with take about 2 months to get the Ministery authorization and will have to pay an extra charge to them for this. It's real swindle from DHL. Consumers be very carefull and don't use this company Very Dangerous company with a... Read more

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You pay a DECEIVING shipping fee in my case it was 9.27€ only to be given three options just before delivery: - Pay 24.80€ + Custom Duties & Tax (so DHL can clear the package from customs for you) - Pay 20€ so you can clear the package yourself (an annoying back and forth of paperwork) - Or don't pay anything so they can hold your package hostage after a certain amount of days return the package to the sender. Why pay for shipping when you will... Read more

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I had a package delivered from Germany recently. I called and called, begging anybody to help me determine when the package would arrive. NOBODY at either or USPS could tell me where my package was, whether it was on a plane, or on a boat. NOBODY could tell me when the package might arrive, or help me make arrangements for when it did. Turns out the package needed signature confirmation, but nobody told me. I just knew that, in spite of... Read more

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