I have had 2 experiences with DHL and to say I am unimpressed is an understatement. My cell phone in warranty went bad. ATT warranty sent it by DHL. 1- The package went from Grand prairie, Tx., Houston, back to Grand prairie, back to Houston and finally 10 days later...Read more
I didn't like
- Bad services
- Unconcern about package
- General attitude
Been chasing consignment 3829571690 for a week and they now say delivey NEXT Monday. This waiting for an answer. This should have been sameday by courier once they had found it having been in Belgium for A WEEK. I now I see they are charging 50 pence per minute to call...Read more
They took my parcel, When i ordered something from another country claiming "the company put the value of the product too low", even though they have a agreement/deal with the company. If they deal with the company all the time, what does it have to do with me that the...Read more
Dhl - Slow
I have ordered many items via the Internet. When i find out it is shipped DHL mail i just wait an extra week or so for delivery. They are slower than a constipated dog ***.
Dhl - Rubbish serives
I send a parcel to Africa, and I paid for the express services they told me they should be able to receive it within 2 to 3 workings days. It's been 2 weeks now and they still haven't got the parcel, I contacted dhl this morning and I was told that the package was received today in Italy. How can a big company like dhl make this kinda mistakes?? Am really pissed off and I am suing them definetly
Dhl Delivery Service Review
DHL SUCKS. Customer service is TERRIBLE. Christmas gift was ordered on 12-10-16 with an extra $19.00 to guarantee its delivery before Christmas. Arrived two weeks after Christmas and was damaged. DHL SUCKS AND IS A SCAM.
Dhl Express Delivery Service Review
The worst experience ever. They lost a parcel for which my partner paid £100 and £20 for express delivery. The customer service was the careless people I have ever spoken to. Well, hopefully what goes around comes around...
Absolute lunacy. I needed my laptop shipped after leaving it behind. DHL picked it up and then claimed the packaging is inappropriate. They have for a week refused to either forward it or to allow me to fly out and take the laptop back. It is costing me about a...Read more
Sells me on 4 day delivery to China and that they "have their own customs" first shipment immediately listed as 8 days (Thursday to Thursday) the second I get the tracking online (before customs, before anything) gets stuck in customs twice. no response from rep that...Read more
- Never again
I didn't like
- Potential criminal activity
My mail order pharmacy sent my latest prescriptions to me via DHL eCommerce. On the day they were to be delivered, according to the DHL tracking page, there was nothing delivered here. As I was out of a prescription, I called DHL to find out where this package was. The...Read more
Ordered 2 books from Hippo Books. Paid 6-26. They sent it by DHL. Ohio to maine. On 6-30 tracking said Delivery date 7-3. I sent more books that day media mail alabama to maine. The books I sent arrived 7-5. Today is 7-7. Dhl claims the Hippo Books order is handed off...Read more
On 06/12/17, I waited from 12 noon to 19:00. Called CS at 800-225-5345. Rep told they can deliver at residence by 20:00 local time. And she suggested that I leave a note on front door with tracking number and signature. I said I would do that and I did that. It was not...Read more
When I was an attorney for the Air Force there were shipping company that would litterer throw soldiers goods overboard because paying the lost goods charges was cheaper than delivering them. They provided far better service than DHL. The most resent expedited DHL...Read more
I didn't like
- Misleading information
- Lost my package
I ordered some clothes from HANES. Unfortunately, they use DHL eCommerce for shipping. I ordered at 9 AM on May 9. I got a status update from HANES at 11 PM, on May 9 with a Tracking Number. The tracking number was useless since the items had not shipped. (Why issue a...Read more
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