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This is the fifth time I encountered problems with DHL eCommerce. Every time I order anything on-line the seller uses DHL eCommerce. The delivery is always late. When I am supposed to get it in 2 to 3 weeks, I get it in 6 to 8 weeks. Their favorite word when asked why...
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5.0
#1100983
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I ordered a product from Amazon and I received an e-mail shortly after making my purchase that it would be delivered by DHL. I had never had any deliveries from them but didn't expect they'd be different from any other carrier. A signed up for text updates and a day...
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Anonymous
latinfun72_46

UPDATE: Boy are these guys lousy. I'm sitting at home and get a text message saying my package has been delivered. I go to my door and open it, nothing. I walked outside and l...

1.0
I didn't like
  • Being lied to
#1097111
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How is bad service for business customer? We booked online before 15:00 and schedule to pick up at 16:20 . And customer service called at 16:50 to inform that the delivery guys could not pick up due to they already pass the area. This should not be way of treating...
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1.0
I didn't like
  • False promises
#1095155
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Dhl - Liars and Incompetents

Dhl
#1092336
1.0
Details
On top of all the delivery screwups which had me royally pissed to start with, they lied to me about the attempted delivery. I was sitting on my porch and there was no attempt at delivery or even a truck driving by at that time. Now I have to wait another entire day since I can't trust them to deliver without signature.
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Dhl - Slow

Dhl
#1066657
I have ordered many items via the Internet. When i find out it is shipped DHL mail i just wait an extra week or so for delivery. They are slower than a constipated dog ***.
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Dhl - Rubbish serives

Dhl
#1064127
1.0
Details
I send a parcel to Africa, and I paid for the express services they told me they should be able to receive it within 2 to 3 workings days. It's been 2 weeks now and they still haven't got the parcel, I contacted dhl this morning and I was told that the package was received today in Italy. How can a big company like dhl make this kinda mistakes?? Am really pissed off and I am suing them definetly
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Dhl Delivery Service Review

Dhl
#999369
1.1
Details
DHL SUCKS. Customer service is TERRIBLE. Christmas gift was ordered on 12-10-16 with an extra $19.00 to guarantee its delivery before Christmas. Arrived two weeks after Christmas and was damaged. DHL SUCKS AND IS A SCAM.
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It really sucks in Belgium too! I ordered stuff from The Outnet and DHL promised delivery yesterday. I waiting at home, but doorbell did not ring and then get a note from them saying that I was not home. So, I scheduled another delivery today, waited next to my...
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#1093677
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My daughter heard a knock on the door, she went and looked out the window to the door, she didn't know who it was so she didn't answer the door. The DHL man seen her then opened the screen door and tried to open the main door, thank goodness it was locked. He then...
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1.0
#1092990
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I have had 2 experiences with DHL and to say I am unimpressed is an understatement. My cell phone in warranty went bad. ATT warranty sent it by DHL. 1- The package went from Grand prairie, Tx., Houston, back to Grand prairie, back to Houston and finally 10 days later...
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1.0
I didn't like
  • Bad services
  • General attitude
  • Unconcern about package
#1088730
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Been chasing consignment 3829571690 for a week and they now say delivey NEXT Monday. This waiting for an answer. This should have been sameday by courier once they had found it having been in Belgium for A WEEK. I now I see they are charging 50 pence per minute to call...
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#1080484
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They took my parcel, When i ordered something from another country claiming "the company put the value of the product too low", even though they have a agreement/deal with the company. If they deal with the company all the time, what does it have to do with me that the...
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#1080390
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Absolute lunacy. I needed my laptop shipped after leaving it behind. DHL picked it up and then claimed the packaging is inappropriate. They have for a week refused to either forward it or to allow me to fly out and take the laptop back. It is costing me about a...
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#1079949
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Sells me on 4 day delivery to China and that they "have their own customs" first shipment immediately listed as 8 days (Thursday to Thursday) the second I get the tracking online (before customs, before anything) gets stuck in customs twice. no response from rep that...
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I liked
  • Never again
I didn't like
  • Potential criminal activity
#1072349
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