My package was "shipped" on November 7th, according to their tracking number. It was going from North Carolina to Ohio. That's an estimated 3-4 day delivery. The last update on the tracking was that it was transferred to USPS for delivery, in a town not too far from...Read more
AusPost uses DHL as one of its international parcel delivery service providers. They offered a 2-business day express delivery service. But it didn't arrive even in 3-business day. Had contacted 10+ DHL customer service guys for 3 days to try to get them to...Read more
Whenever DHL are involved there are endless problems. Failure to deliver on time or unable to deliver at all or even losing shipment. I have never had anything delivered by DHL without having to make several calls and or complaints. Several times the items have never...Read more
Dhl - Liars and Incompetents
On top of all the delivery screwups which had me royally pissed to start with, they lied to me about the attempted delivery. I was sitting on my porch and there was no attempt at delivery or even a truck driving by at that time. Now I have to wait another entire day since I can't trust them to deliver without signature.
Dhl - Slow
I have ordered many items via the Internet. When i find out it is shipped DHL mail i just wait an extra week or so for delivery. They are slower than a constipated dog ***.
Dhl - Rubbish serives
I send a parcel to Africa, and I paid for the express services they told me they should be able to receive it within 2 to 3 workings days. It's been 2 weeks now and they still haven't got the parcel, I contacted dhl this morning and I was told that the package was received today in Italy. How can a big company like dhl make this kinda mistakes?? Am really pissed off and I am suing them definetly
Dhl Delivery Service Review
DHL SUCKS. Customer service is TERRIBLE. Christmas gift was ordered on 12-10-16 with an extra $19.00 to guarantee its delivery before Christmas. Arrived two weeks after Christmas and was damaged. DHL SUCKS AND IS A SCAM.
I ordered something online, for some reason i have to sign for it even though i didn't ask to. So in a confirmation text i received it told me i had to sign for it all of a sudden. So since I probably wasn't going to be home when they deliver it they gave me the option...Read more
I didn't like
- Having to sign for package
- Not listening to me change address request
- Being too far away to deliver today even tho i called right away
I have a lot of issues with DHL. I get a lot of time-sensitive packages that they just leave tags for and don't bother knocking. Sometimes, they like to slap me with surprises. This time around, they're actually charging me exorbitant duties on a $20 item. This made a...Read more
- Never again
I didn't like
- Surprise fees
I order a lot of CDs an Blu-rays online. Most of them are shipped from locations in the US which is where I live so there is no customs BS to hold things up. Two out of four items that I was unlucky enough to have shipped by DHL Global Mail have never made it to me....Read more
DHL is the absolute worst company I have ever have to deal with. Extremely long hold times for customer service, over 60 minutes... Argumentative support staff. A lost shipment shows up on their web site as delivered. This is my biggest complaint. It took me forever to...Read more
I had a T-shirt shipping from Illinois to California, it was in their possession from September 21, 2017 until October 3, 2017 before it got to their originating facility. I've sent several emails and called them which led to the "our call volume is unusually high"...Read more
I mailed something to myself from Cologne, Germany on July 30th. It is now September 30th. I've gone through their customer service in both Germany and the US. They say it is still at the Frankfurt Airport! 62 days later and no one has put my package on a plane yet???...Read more
Köln, North Rhine-Westphalia
I AM VERY DISAPPOINTED WITH YOUR SERVICE!! Your staffs are very incompetent and no communications among staffs whatsoever!! I have received text message on September 20 that DHL had attempted first delivery and nobody was home. I have went into DHL website and set up...Read more
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