1.8
  • False1 votes
  • Ease of parking1 votes
  • Slow shipping13 votes
  • Customer service9 votes
  • Service7 votes
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  • 10 hours ago
  • Shipping
  • San Salvador, San Salvador
  • Dhl So Called Express Service
  • 5
  • REVIEW RATING 4/5

I sent a parcel from El Salvador, Central America, to Winchester UK, on 24 March. I was guaranteed that the parcel would arrive in 3 days or less. Today - 5 days later, I have located it via tracking. Here's where it's been so far: San Salvador - Guatemala - Panama - Venezuela - Barbados - London - Southampton. Southampton is NEAR Winchester, but that's not much comfort. The delay is... Read more

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  • Mar 26
  • Shipping
  • Hilliard, Ohio
  • Shipping Rate
  • 3
  • REVIEW RATING 4/5

My company established A Letter of Agreement (LOA) with DHL to import from China to USA at a specific $/kg. Our first shipment of nearly 2000 kg was not charged at the agreed upon rate and DHL has ignored all attempts to have the difference credited to our account. We have contacted our Sales Rep and his manager and have been ignored for 4 months now! When our second shipment was made for... Read more

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  • From mobile
  • Dhl
  • Mar 24
  • by anonymous
  • #612485

A bunch of thieves that's ripping off people Add comment

  • Mar 18
  • Shipping
  • Roubaix, Nord-Pas-De-Calais
  • International Shipping
  • 16
  • REVIEW RATING 3/5

OK I'm Scottish living in France!! The service is good from Egesat but not DHL who they use for delivery. I was notified by DHL France? they would deliver parcel on Tuesday last. I stayed at home all day but nothing except a notification in my letter box which is 20 yards from my front door. This is the 3rd time DHL has done this. The notification told me to contact by phone (PREMIUM RATE) and... Read more

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  • Mar 17
  • Shipping
  • Tonbridge, England
  • Parcel
  • 5
  • REVIEW RATING 4/5

Parcel to South Africa took over two weeks to arrive at destination due to DHL not informing customs that duties have been paid. Despite NUMEROUS emails,calls and online complaint submitted DHL (UK or SA) did not once call back With any update on progress of delivery,or explanation of pathetic service. During one call (me contacting them) they admitted to 'forgetting' about delivery. Very... Read more

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  • From mobile
  • Dhl
  • Mar 17
  • by anonymous
  • #609531

Driver going too fast hardly stopped for my son and I in a crosswalk and then bc he wouldn't slow down enough almost hit my dog. He was a total *** about it too. Add comment

Resolved

  • Mar 15
  • Shipping
  • Dublin, Dublin
  • Disco Lighting Shipping
  • 1
  • 1
  • 21
  • REVIEW RATING 5/5

I live near Wexford in Ireland. On Tuesday, 10 March 2015 I placed an order for Disco Lighting in the UK. According to the DHL Express Shipments Tracking Service Website, this consignment arrived at DHL Dublin Depot at 9:25 P.M. yesterday, 12 March, 2015. I was sent a Text Message informing me that the parcel will be delivered on Friday 13 March 2015. I phoned DHL Depot at Dublin to find out as... Read more

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  • Mar 12
  • Shipping
  • Delivery Service
  • 29
  • REVIEW RATING 3/5

Absolutely and entirely the worst snotty customer service I have ever had. My wife mistakenly gave a box number for delivery. DHL required more information regarding a physical address. I called DHL customer service in Canada. And was told point blank that DHL won't deliver to a Can Post box. Fair enough. I can understand that - however I asked the CSR a question and was told that she ( in this... Read more

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  • From mobile
  • Dhl
  • Mar 09
  • by anonymous
  • #605665

I have order a 12$ item that i had order took 1 month in express shipping and got stuck at customs and they charge me 39$ custom fee Add comment

  • Mar 05
  • Shipping
  • Boston, Massachusetts
  • Book Shipping
  • 39
  • REVIEW RATING 4/5

An eBay seller in Florida shipped a book to me in Mass. using DHL, telling me that DHL "works with" USPS and would eventually transfer the book to it for delivery. The book arrived at the DHL depot in Franklin, Mass. (an hour away from me) within just a few days, then SAT THERE over two weeks. Emails to DHL, with tracking info, weren't answered. WOULD HAVE BEEN FASTER TO JUST SHIP VIA USPS! Why... Read more

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