1.5
  • Fast service1 votes
  • False1 votes
  • Ease of parking1 votes
  • Slow shipping14 votes
  • Customer service10 votes
  • Service7 votes
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  • From mobile
  • Dhl
  • 18 hours ago
  • by anonymous
  • #627626

Dhl sucks do not ship international with dhl Add comment

  • Apr 18
  • Shipping
  • Mabelvale, Arkansas
  • Prom Dress Shipping
  • 29
  • REVIEW RATING 3/5

I order my daughter's prom dress from the formal dress store and it was shipped out on time from the dress store; however DHL carelessly shipped my child's dress back further to the wrong state and delayed her getting the dress a day before prom which stressed us out and delayed me getting her dress altered. This is the first time I have ever had a package shipped by DHL and it will be the last... Read more

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  • Apr 13
  • Shipping
  • Edinburgh, Edinburgh, City Of
  • Express Shipping
  • 13
  • REVIEW RATING 4/5

Their Systems for billing is so outdated and unreliable, paid for invoice online and got charged again 3 days after made my company have debts until I realised they charged me 2X, I had to call them and they transfered me to 8 different people all didn't know nothing to do very unprofessionals they sound they are not even trained, after all that stress they told me somebody would call me to do... Read more

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  • Apr 12
  • Shipping
  • Muscat, Masqat
  • Documents Shipping
  • 36
  • REVIEW RATING 4/5

Just got some sensitive and urgent documents to be sent to me. So i thought what could go wrong if i use a reliable company like DHL. It was a big mistake. My full name, address, and telephone number were clearly marked, but for some reason dhl has decided on their own to deliver the registered parcel to the wrong address, and to the wrong person. Now my urgent and sensitive documents are lost... Read more

Was this review helpful? 1 0
  • From mobile
  • Dhl
  • Apr 06
  • by anonymous
  • #618192

I have been tracking a small parcel and found it has been at dhl depot schenzen for 2 weeks on hold. No response other than say it is been held by customs yet i can have other parcels from same town in 3 days. Dhl i am tired of the *** i am been told that it can be held for 4 days and after 2 weeks still not left. Starting to think shot service could of had the parcel quicker with normal mail Add comment

  • Apr 04
  • Shipping
  • Caribou, Maine
  • International Shipping
  • 54
  • REVIEW RATING 4/5

I do the shipping for a manufacturing company that ships worldwide. We are customer driven, therefore have no choice in the method of shipment. Would definitely only use UPS but one of our customers from China insists on using DHL. On one occasion I prepared the paperwork for their shipment and received a call that the customer had not paid for their product. I found that it was because they ... Read more

Was this review helpful? 1 0

I have never been so displeased. The service was terrible. Even after my shipment had arrived they didn't deliver it for two weeks. I had to call them and inquire and only then got some information. Very thoroughly displeased. Slow response, hard to contact, irresponsible staff. Simply cannot express how underwhelming the service is. Thumbs down. Add comment

  • Mar 29
  • Shipping
  • San Salvador, San Salvador
  • Parcel
  • 50
  • REVIEW RATING 4/5

I sent a parcel from El Salvador, Central America, to Winchester UK, on 24 March. I was guaranteed that the parcel would arrive in 3 days or less. Today - 5 days later, I have located it via tracking. Here's where it's been so far: San Salvador - Guatemala - Panama - Venezuela - Barbados - London - Southampton. Southampton is NEAR Winchester, but that's not much comfort. The delay is... Read more

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  • Mar 26
  • Shipping
  • Hilliard, Ohio
  • Shipping Rate
  • 25
  • REVIEW RATING 4/5

My company established A Letter of Agreement (LOA) with DHL to import from China to USA at a specific $/kg. Our first shipment of nearly 2000 kg was not charged at the agreed upon rate and DHL has ignored all attempts to have the difference credited to our account. We have contacted our Sales Rep and his manager and have been ignored for 4 months now! When our second shipment was made for... Read more

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  • From mobile
  • Dhl
  • Mar 24
  • by anonymous
  • #612485

A bunch of thieves that's ripping off people Add comment

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