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  • Customers like
    • Lie to cunsumer 3
    • False 2
    • Never again 2
  • Customers don't like
    • Slow shipping 14
    • Customer service 14
    • Service 12

Have a package that was sent from China to my address in Beaverton, Oregon, 6 miles west of Portland. Monday, April25th I receive a call from DHL informing me that a delivery will be made Wednesday April 27th and a signature is required. Fine. I make arrangements to be available all day Wednesday, but 8:30PM comes without delivery. So I call DHL and they said delivery will be made Thursday, the 28th and we can avoid the required signature with a note left on the door that the delivery driver can see and DHL made the same reference on their... Read more

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  • From mobile
  • Dhl
  • Apr 21
  • #834006

Very slow shipping customer service represent give lie about ur package u can't give business to them not happy at all Add comment

  • From mobile
  • Dhl
  • Apr 21
  • #834004

Please don't use Dhl I first time use Dhl and I have very bad experience I suppose to revive my package four days ago still I'm wating every dingle day when I call in the morning they said it shoud be by evening and in evening I call they not able to u can go to their location and pick up I'm paying for something and I don't receiving on time Add comment

My mother sent me a package (overseas) using DHL but they were too incompetent to even call the phone number and took it to the wrong house. They said we got the address and telephone number wrong, but actually they never tried to call me and there was no problem with the address, only their tiny brains. The address and number were fine when I finally got the package. Then they charged me a huge customs fee despite the contents being all gifts. But most the most annoying thing was how they opened a factory sealed packet of Pringles, tossed... Read more

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  • From mobile
  • Dhl
  • Apr 19
  • #832266

Worst service ever! No one capable of giving proper customer service. Incompetent people who are not doing their jobs! Add comment

  • From mobile
  • Dhl
  • Apr 16
  • #830936

I go not read my email for My order it was in spainish.why this is America! Add comment

Bought a package from amazon with a free delivery worth 25 GBP, they wanted 97 GBP for the import tax and last month they sent me a lot of messages, mails and phonecalls at work. The last straw was the letter actually saying they are demanding this money and it is my personal responsibility BEFORE I PAY IT. Shove it, I explained it couple of times and they just does not understand that, what a waste of time. Same with the delivery boys, they have sent a few just hoping that I will pay just for the piece of mind. ... Read more

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I've never in my life experienced such unprofessional behavior. I live in an apartment complex and the driver was suppose to deliver my package to me. I was home al day and I never heard the buzzer go off in order for me to let a person in. I look online to see that my packaged has been delivered. SDA to be exact. When I called DHL they told me the drive might have left it in the leasing office. I checked the next morning because the leasing office was closed and when I went in the morning there was no package. When they contacted the driver... Read more

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My daughter ordered her prom dress online. I came home yesterday to a notice on door saying sorry they missed me and that I owe $25.32 duties and taxes. I went on line with waybill number and it says package was delivered and signed for?? the time was a half hour earlier online-which meant the driver would have met my husband leaving for work, which he didn't. I called customer service got excuses, maybe they left it in garden house?? or garage-which is locked always?? I asked how it could be delivered if the duties and taxes haven't been paid... Read more

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DHL it's the worst company to do business with I have the worst experience in my life , I order a product ship to Dominican Republic employee inside DHL stole almost everything supervisor don't do nothing about they play so much game with me where I lost over $1000 of dollars Read more

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