DHL Complaints and Reviews

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DHL
Main address: 1200 South Pine Island Road Suite 600 33324 Plantation FL
1-800-CALL-DHL (1-800-225-5345), , http://www.dhl-usa.com/email/i_emailairborne_optn.asp?nav=ContactUs/EmailUs
  • 370+8 mobile complaints
  • $350K claimed losses
  • $924 average
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  • Sep 09
  • Shipping
  • Courier Service
  • 24

I'm calling DHL global mail from last 15 to 20 days and no customer service agent is picking my call and kept on waiting. Sent 5 emails so far but DHL doesn't give a ***! Just stay away from this terrible company DHL Global Mail! Its been almost 35 days the package has not arrived and I'd rather pay a little more for shipping through other courier service. At least I can track the package... Read more

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  • Sep 07
  • Shipping
  • Singapore, Singapore
  • Shipment Tracking
  • 1
  • 1
  • 13

Saulheim DHL Export Parcel Centre is a black hole where tracking of shipments suddenly remain dormant more than 7 days. Not a single update of status leaves consumers anxious and worry for their shipments. Read more

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  • Sep 03
  • Shipping
  • San Jose, California
  • Documents Delivery
  • 1
  • 1
  • 24

Hello Sir, I am Harshdeep Singh from New Delhi, I am writing this complaint and need some URGENT help on this case. My packet was sent by WWICS immigration consulting agency to Canada Immigration office. I am the client for WWICS and they sent the documents on my behalf. I send my immigration documents from Mohali - Punjab to Nova Scotia - Canada on 21st August 2014 and it is still not... Read more

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  • Sep 03
  • Shipping
  • Paris, Ile-De-France
  • Parcel Shipping
  • 24

I was told to expect my parcel today 3 September; I stayed home from work. No sms, call or email with details on approx delivery time-frame. On tracking my parcel on the internet, I was astonished to see "attempted delivery" yesterday! Not true at all - because there is no ävis de passage" in my mailbox, and my trustworthy concierge said no DHL (or any other courier services) came to the... Read more

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  • Aug 28
  • Shipping
  • Delayed Shipment
  • 52

After several delayed shipments of merchandise from eBay sellers who use DHL shipping partners, I have decided to no longer buy from any seller who ships via any form of DHL. Here's the latest: Book ordered was picked up from the seller by DHL on August 22, six days later on August 28 DHL finally turned the shipment over to their shipping partner the USPS. Now I have to wait even longer for... Read more

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  • Aug 26
  • Appliances and Electronics
  • Delivery Reschedule
  • 68

Long story short, he, the delivery the man, took away my package and then said to me "I'll reschedule this delivery for Tuesday, till then please pay the Tax". I said okay. I then later on paid that same day. I then decide to track my parcel and notice that nothing is happening. However, on Tuesday, the day of delivery, I noticed that it was being scheduled for delivery. This happened at 10am. I... Read more

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  • Aug 23
  • Shipping
  • Poor Delivery Service
  • 41

Been shopping online for years from a website associated with aramex and it was absolutely amazing, practical, and very organized. They recently switched to DHL and it's thee shittiest company I have ever had to deal with. Could not find any contact numbers online, NEVER deliver on time despite the extra express payment. Inconsistent policies that always end up being a rip off. As well as asking... Read more

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  • Aug 23
  • Transportation and Delivery
  • Harpenden, England
  • Dhl Carrier Service
  • 23

This service is flipping terrible, soon as my parcel arrives at my partner's doorstep the delivery man expects money from him just to pay £20 but we said, we couldn't pay for it and thought this is was ***. So he left as we phone up DHL service complaining about it 8 times in two months next we had to travel all the way to Hemel when we live in Watford. What was the point just to pick up my... Read more

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  • Aug 20
  • Shipping
  • Alicante, Valencia
  • Ceramic Tiles Delivery
  • 17

shipped some ceramic tiles from uk to spain. some of the tiles were damaged on delivery. dhl refused to pay compensation. now the thing is that i previously got a white van man to deliver same tiles to same place and they arrived fine despite costing half the carriage price. how is it that a professional company can't match the performance of a bloke with a van? i was hoping that dhl might have... Read more

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  • From mobile
  • DHL
  • Aug 20
  • by anonymous
  • #523714

So i called the dhl number 131406 they asked me to give accouny number which i dont have do they transfered me too some other executive, and he was named like alen, talks so rude, felt like he does not want to give any information and poor customer satisfaction Add comment

 
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