DHL Complaints and Reviews

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DHL
Main address: 1200 South Pine Island Road Suite 600 33324 Plantation FL
1-800-CALL-DHL (1-800-225-5345), , http://www.dhl-usa.com/email/i_emailairborne_optn.asp?nav=ContactUs/EmailUs
  • 353+7 mobile complaints
  • $350K claimed losses
  • $968 average
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  • From mobile
  • DHL
  • 9 hours ago
  • by anonymous
  • #516132

Dhl just suck balls it *** ***.. I paid $200 (duty fee) for and parsale that was shipped from India to USA... That's *** rediculus Add comment

  • Jul 24
  • Shipping
  • Vancouver, British Columbia
  • Undelivered Marriage Documents
  • 36

I just panicked as these are original marriage documents and affidavits and certificates being which can not be replaced and I might have to travel back to my wife's country to get and that will further delay us trying to submit papers for immigration!!! Paid $70.00 for just a few pieces of papers to be delivered. NO CHEAP!!!! Suppose to be delivered in 4 days. SO, we went online to check the... Read more

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  • Jul 21
  • Transportation and Delivery
  • Fairfax, Virginia
  • Parcel Air Freight
  • 1
  • 14

I was expecting a package from Uganda in 2/3 days it arrived 5 days later on a Friday at 10.00 a.m. at the Reagan Airport and was delivered at 7.00 p.m I was not home and they left with it. no service on Saturdays. Called on Monday was promised it would be delivered before 2.00 p.m. I had left the Note for them to leave it without signature guy comes leaves it at the leasing office and does not... Read more

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  • Jul 19
  • Shipping
  • Lawrence, Massachusetts
  • Packages Delivery
  • 41

soooo I ordered some stuff off ebay on Saturday , It shipped out on Monday and I got tracking info. Been tracking my packages and saw on Thursday that they were only 30 minutes away in there sort facility, mind you this is 7:20am on Thursday the 17th they were marked ready to transport to USPS for delivery. At about 6 pm on Friday the 18th I called DHL support to check on my package , and was... Read more

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  • Jul 17
  • Transportation and Delivery
  • Nice, Provence-Alpes-Cote D'azur
  • Delivery Delay
  • 5

I would like to put DHL on the court with grouping all clients stoled ,desapointed by dhl service ,if you agree make ready your complaint files and I will select lawer representative of for all unsatisfied DHL clientsby grouping our voices we will really strong against this company waiting for your approval after receiving your SMS confirmation for delivery 16 july !!!! without news from your... Read more

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  • Jul 16
  • Post
  • Package Delivery
  • 5

On my 3rd attempt to get my package delivered, I have been at home on each other occasion and I have stated clearly to leave the package with a signature not necessary but yet still I have had no phone call or email when outside and it has not been left, I will never use DHL again despite needing to use a regular service moving forwards it will not be them. I have registered the complaint... Read more

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  • Jul 15
  • Shipping
  • Barcelona, Catalonia
  • Package Delivery
  • 5

According to my tracking number, DHL have made three 'attempts' at delivery of an important package to my Apartment (without any notice of course, of course and they are not interested in my contact number): sadly, on two out of three ‘attempts’ I have actually been in (the correct Apartment number IS on the address, I have checked)!! Today, I was sat working in the silence because I was... Read more

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  • From mobile
  • DHL
  • Jul 13
  • by anonymous
  • #509772

I have a parcel from germany to kuwait. Which is stuck in Germany itself, no progress on their website. Best part is that im not even able to speak to them as their customer service use only german language. No email id to contact. My parcel is stuck since 25 days. Add comment

  • Jul 12
  • Shipping
  • Los Angeles, California
  • Property Damage Repair
  • 7

i would recommend anyone to stay away from them. i spen 1400$ just to be treated like a ***, the worst customer service, workers are so rude. i live at gated building and left the huge door notice to dhl guy telling him call on my number, u know what i never got call or any message left on my door.instead on my trucking it says recipient refused delivery, are u kidding me?just hate them.live some... Read more

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  • Jul 10
  • Shipping
  • Colombo, Western Province
  • Property Damage Repair
  • 8

I have been using dhl since 2 years ago. But recently in Sri Lanka very very bad service. Do not think to use dhl further and will advice my friends who using dhl to avoid this bad service. Do not use that is only waste your money. They never deliver items within the time as they promised. Use EMS worldwide. That is cost efficiency and faster service. When we ask some further details from dhl,... Read more

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