DHL Complaints and Reviews

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DHL
Main address: 1200 South Pine Island Road Suite 600 33324 Plantation FL
1-800-CALL-DHL (1-800-225-5345), , http://www.dhl-usa.com/email/i_emailairborne_optn.asp?nav=ContactUs/EmailUs
  • 365+8 mobile complaints
  • $350K claimed losses
  • $936 average
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  • 1 day ago
  • Appliances and Electronics
  • 14

Long story short, he, the delivery the man, took away my package and then said to me "I'll reschedule this delivery for Tuesday, till then please pay the Tax". I said okay. I then later on paid that same day. I then decide to track my parcel and notice that nothing is happening. However, on Tuesday, the day of delivery, I noticed that it was being scheduled for delivery. This happened at 10am. I... Read more

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  • Aug 23
  • Shipping
  • Poor Delivery Service
  • 21

Been shopping online for years from a website associated with aramex and it was absolutely amazing, practical, and very organized. They recently switched to DHL and it's thee shittiest company I have ever had to deal with. Could not find any contact numbers online, NEVER deliver on time despite the extra express payment. Inconsistent policies that always end up being a rip off. As well as asking... Read more

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  • Aug 23
  • Transportation and Delivery
  • Harpenden, England
  • Dhl Carrier Service
  • 10

This service is flipping terrible, soon as my parcel arrives at my partner's doorstep the delivery man expects money from him just to pay £20 but we said, we couldn't pay for it and thought this is was ***. So he left as we phone up DHL service complaining about it 8 times in two months next we had to travel all the way to Hemel when we live in Watford. What was the point just to pick up my... Read more

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  • Aug 20
  • Shipping
  • Alicante, Valencia
  • Ceramic Tiles Delivery
  • 12

shipped some ceramic tiles from uk to spain. some of the tiles were damaged on delivery. dhl refused to pay compensation. now the thing is that i previously got a white van man to deliver same tiles to same place and they arrived fine despite costing half the carriage price. how is it that a professional company can't match the performance of a bloke with a van? i was hoping that dhl might have... Read more

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  • From mobile
  • DHL
  • Aug 20
  • by anonymous
  • #523714

So i called the dhl number 131406 they asked me to give accouny number which i dont have do they transfered me too some other executive, and he was named like alen, talks so rude, felt like he does not want to give any information and poor customer satisfaction Add comment

  • Aug 15
  • Shipping
  • Frankfurt, Hesse
  • International Express Mail
  • 41

Had I known that on the German side of the delivery, DHL was responsible, I would have paid an extra $50+ to use Fedex instead! I happen to have a relative still living in My hometown State, so everything was working out perfectly, getting my birth certificate ($20) and having the Apostille done ($15+$50 for expedited service), with same day service. My relative asked for the quickest shipping... Read more

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  • Aug 13
  • Shipping
  • Undelivered Package
  • 54

I placed an expedited shipping from Lovelywholesale, LOVE there clothes, which was shipped 8/1, 3-5days to get package, DHL has held my package for 3days over because they were trying to send my package themselves but could not locate my address and I live in little Carthage, Tx. I Finally told them to send my package to my cities post office so my post office can send me my package. I've never... Read more

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  • Aug 13
  • Shipping
  • Undelivered Package
  • 71

I was scheduled to receive an extremely important package on a Monday. I stayed home the entire day yet I look online and it says the package was attempted to be delivered although I was home AND they didn't leave a slip on the door! So I call customer service Tuesday. I was told to place a letter in the door with the tracking number and my signature which I did. I make a quick run and come back... Read more

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  • Aug 12
  • Shipping
  • Delivery Service
  • 1
  • 34

My latest experience of DHL (a colleague suggested "Delay, Hold, Lose.") is one I actually took the trouble to keep notes about. I have never experienced such appalling and disgustingly rude behaviour, you should read my description on the page I put up about it - http://tgale.home.xs4all.nl/dhlcourse.html - it is a catalog of worthless, careless performance, lack of service, lies, and... Read more

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  • Aug 07
  • Shipping
  • Brisbane, Queensland
  • Wrong Address Delivery
  • 42

I had a terrible experience with dhl australia.they sent the parcel to a different address without even asking the person if he/shes the one in the name of the parcel,of course that person just received it and signed for it.and its been couple of wks saying they will do their best and ring me,but they just ring me once and everyday i have to wait for them to call me but nothing,its like im... Read more

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